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Frequently asked questions

Sizes, delivery, care and custom orders — answered plainly. If your question is not here, the studio replies within one working day.

Are the pieces really handmade?

Yes. The resin is mixed and poured by hand, the gold leaf is applied by hand, and each frame is sanded and sealed individually. Small differences in pattern and texture are part of the process.

Will my frame look exactly like the photograph?

Very close, but not identical. Resin moves while it cures, so the swirls, the crystal placement and the depth of the gold will differ slightly. The design, calligraphy and size are the same.

What sizes do the wall frames come in?

Four: 1×2 ft (₹2,900), 1.5×3 ft (₹5,000), 2×4 ft (₹8,400) and 3×6 ft (₹18,100). Measurements are of the outer frame.

Can I order a custom size or colour?

Yes. Send the wall width and height in feet, the design you like, and any colour preference. We quote within a working day, and a custom piece takes 7–12 working days.

How long will my order take?

Dispatch takes 2–4 working days for current designs. Delivery is usually another 3–8 working days depending on the pin code. Custom pieces take longer — see the Shipping Policy.

Is shipping really free?

Yes, on every order within India, with no minimum value. We do not ship internationally yet.

What if it arrives damaged?

Report it within 48 hours with photographs of the piece and the packaging, and we will replace or refund it. The full process is on the Return & Refund Policy page.

How do I care for a resin frame?

Keep it out of direct sunlight and away from water and heat. Dust with a soft dry cloth — no alcohol, acetone or abrasive cleaners. Fix the hanging hardware into a wall that can carry the weight.

Do you take bulk or wedding orders?

Yes. Ten pieces or more, with a date in mind. Write with quantity, design and delivery city and we will plan the batch and quote.

Can I visit the studio?

The studio is in Kolkata, West Bengal, and visits are by appointment. Email us with a preferred day and we will confirm.

Still unsure?

Ask the studio directly.

One working day reply, every time. Custom sizes and bulk enquiries welcome.